Shipping policy

Shipping Policy

At Polo The Bear, we strive to deliver your order as quickly and safely as possible.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation
• Orders are not processed or shipped on Sundays or public holidays

Shipping Time

• Once dispatched, orders are typically delivered within 5–8 business days depending on the delivery location

Order Tracking

• Once your order has been shipped, you will receive tracking details via email or message so you can track your shipment

Delivery Delays

• While we aim to deliver within the estimated time, delivery may occasionally be delayed due to courier or unforeseen circumstances
• We appreciate your patience and understanding

Incorrect Address

• Please ensure that the shipping address is correct when placing the order
• Polo The Bear will not be responsible for delays or losses caused by incorrect address details

Contact Us

If you have any questions regarding shipping, please contact us at:
Email: polothebearofficial@gmail.com